In compliance with EU General Data Protection Regulation (GDPR, 679/2016/UE) and Spanish Personal Data Protection and Digital Rights Guarantees Act (LO 3/2018), we provide you with the following information about the processing of your personal data on our website(s). In this legal document, the legally obligatory information on the processing carried out on your personal data in the context of our Website is provided: browsing the Website; user registration, becoming a "creator", sending commercial communications, support request, or mandatory processings under applicable laws. The present Privacy Policy regulates the processing of your personal data performed by Freepik Company, S.L.U. (hereinafter, "Freepik Company"), collected through the use of the services offered on the Website (hereinafter, "Services"). The latest update of this Privacy Policy is indicated at the top of this text and it will become effective immediately upon being posted. Freepik Company, thus, recommends reviewing this Privacy Policy from time to time. Some of the Services offered on the Website may be subject to specific privacy policies that will be displayed in the relevant moment. Additionally, the access and use of the Website and the accompanying Services are governed by the Terms of Use of the Website.
The following sections address the collection and processing of your personal information through any of the projects run by Freepik Company, including any of their subdomains and sections.
FREEPIK COMPANY, S.L.U., as data controller, is responsible for the processing of Users’ personal information on the Website: FREEPIK COMPANY, S.L.U. with Tax Id no. B-93183366 and registered office in 13 Molina Lario St., 5th floor, zip code 29015, Malaga (Spain). Email: [email protected]. Data Protection Officer Abisko Data, S. L. You can send an email to [email protected] to raise any questions, request or exercise of right regarding personal data protection.
You can only contract our services and validly consent to our Terms of Use if you are of legal age. Our products are directed to people of legal age. In specific cases, we may explicitly allow them to be hired for use by minors. They must be examined and accepted, on the minor behalf, by the person of legal age who is the holder of the parental authority or in charge of their custody or education. Notwithstanding the aforementioned, if you are a minor, in accordance with our terms and conditions, you cannot validly enter into any of the contracts we offer.
Your personal data is processed with different purposes. Each processing must be based on a lawful basis, among those set forth by the regulation. We use the following basis:
The legal bases of our data processing carried out through our Website, in relation to the purposes for which we will use your data, are the following:
When you browse and use the Website, even if you do not register, data is automatically collected through technology or automated interactions, such as IP address, device id, certains metadata (http header, your browser, etc.). These technical data observed when the user browser the Website are processed for the purpose of detecting and mitigating risks of attacks (bots, code injections, DDOS attacks), and, generally, to guarantee and maintain the Website security. Our lawful basis is our legitimate interest in protecting the security of our systems and preventing the violation of our terms and conditions. Personal data processed: IP address, device id
When you register as a user or when you buy a product, we request the personal data that we need for the management and fulfillment of our contractual relationship with you. We do not request, collect or process any special categories of personal data (those that reveal ethnic or racial origin, political opinions, religious or philosophical convictions, union membership and information on health, orientation and sexual life, genetic or biometric data). When you are requested to provide personal data identified as necessary, due to legal obligation or in accordance with our contracting conditions, and you refuse to provide them, we may not be able to formalize said contract or provide the service, which will be communicated to you properly.
When we formalize a collaboration agreement with you if you are a "creator" - creator of content to be offered and licensed on the Website -, we request the personal data that we need for the management and fulfillment of our contractual relationship. Personal data processed: email address, full name, address, city of residence, tax residence, id documents and way of payment.
We will send you electronic commercial communications if (i) you have registered or contracted any of the Website Services, (ii) you request information about our products through any of the forms for this on the Website. In any case, we will do so as long as you have not expressed your willingness to stop receiving such communications (you can do so comfortably in your user profile). Our legal basis is our legitimate interest (to offer you commercial information about products or services similar to those that you have already contracted or about which you have requested information), by virtue of art. 21.2 of Law 34/2002 of July 11, of Information Society Services and Electronic Commerce (LSSI).
When you contact us requesting information or support, we process your data in order to assist you, based on your consent expressed in your own request. Personal data processed: contact information that you provide us with in order to respond to your request.
When in some cases we are legally bound by different regulations (regardless of whether or not you give your consent), to process and / or transfer certain personal data to different entities. For example, to the Tax Authority, or the law enforcement authorities, at their request. Personal data processed: those set forth in the applicable regulations.
We process your personal data only for the necessary period of time, depending on each case. Once our processing has terminated, we keep your data blocked for different periods of time (in general, until the prescription of the responsibilities that may have arisen from our interactions). The relevant deadlines in each case are listed below:
We ask that you to immediately notify us of any changes to your data so that the information contained in our systems is up-to-date at all times and does not contain errors. In this sense, you represent and guarantee that the information and data that you have provided us is accurate, current and truthful.
Freepik Company does not transfer nor share collected personal data with third parties external to the company. We may disclose personal information of our Users to third parties only in cases when it is strictly necessary for Freepik Company to perform their functions and to comply with the Terms of Use . We may also share personal information with other third parties to ensure compliance with applicable laws, including:
These services provided by third parties are necessary for the development of Freepik Company’s business activity. The processing of personal data is at all times subject to a contract which establishes the duties of the data processor towards the data controller (us). Under no circumstances will personal information be used for other purposes and it will be managed in compliance with Freepik Company policy guidelines, their privacy policy and the applicable data protection regulation.
You can find the complete information in our Cookies Policy . Our Website also includes plugins which allow the User to carry out actions on social networks of third parties such as Facebook, Twitter or Pinterest, like, for instance,check the different social networks links that the creator has chosen to include on the creator’s profile. These plugins are indicated with the corresponding social network logotype, and require the access data to the correspondent platform, and your consent. If you accept these plugins, the content will be transferred to the corresponding social network. You can find in our Cookies Policy links to the privacy statements of these social networks.
We guarantee the exercise of rights established in the General Data Protection. You can exercise the rights described below by emailing us at [email protected]. Please note that Freepik Company may require you to verify your identity before taking action on the request for the exercise of rights. You have the following rights:
Additionally, when we process your personal data based on your consent or on our contractual relationship with you:
Or, when we process your personal data based on our legitimate corporate interests:
We have implemented strong security controls to safeguard User’s personal information against loss, misuse, unauthorized access, disclosure or alteration. For example, to protect your personal data, Secure Socket Layer (SSL) technology is used during the transmission of data. This means that an approved encryption procedure is used for communication between your computer or device and Freepik's servers, as long as your browser supports SSL.
We carry out international data transfers in relationship with some of the processing described in the previous clause with certain data processors: subcontractors and content delivery networks to help us to deliver our Services. A data processor, as already said, is an external subcontractor that we hire, and that may have access to personal data about users or collaborators, or that stores them in the context of the service provided to us. Some of these external service providers are located outside of the European Economic Area (EEA), so the processing of your personal data involves an international data transfer. Our international data transfers can occur to countries with a level of protection of personal data potentially lower than that imposed by the RGPD. Said international data transfers are covered by standard contractual clauses (art 46.2.c) GDPR.
If you, the User, do not agree with the way Freepik Company processes your personal data, you can contact us by sending an email to [email protected] or by contacting directly to the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD, in Spanish) here www.aepd.es.
